Payment Policy

Last Updated: 05-February-2025

Welcome to MHR-Garments! We strive to provide a secure and convenient payment process for our customers worldwide.

This Payment Policy explains accepted payment methods, transaction security, refund process, and other important details related to payments.

1. Accepted Payment Methods

We offer multiple payment options for your convenience:

💳 Online Payments:

Credit & Debit Cards (Visa, MasterCard, American Express)
PayPal (For international customers)
Bank Transfer (For large orders, available upon request)

💰 Local Payment Options (Pakistan Only):

Easypaisa & JazzCash
Cash on Delivery (COD) – Available for selected cities

📌 Note: Cash on Delivery (COD) orders must be confirmed via phone or email before shipment.

2. Payment Security

We prioritize your transaction security and use the following measures:

SSL Encryption – All transactions are encrypted for maximum security.
Secure Payment Gateways – Payments are processed through trusted platforms like Visa, MasterCard, and PayPal.
Fraud Protection – We monitor transactions for any suspicious activity.

📌 Important: MHR-Garments **does not store credit/debit card details**. All payments are handled by third-party secure payment processors.

3. Currency & Pricing

All prices on our website are listed in Pakistani Rupees (PKR). For international orders, the amount will be converted based on your **bank’s exchange rate** at the time of purchase.

📌 Taxes & Duties: Customers are responsible for any **international transaction fees, currency conversion charges, and import duties/taxes** applied by their respective country.

4. Refund & Payment Issues

🚨 **Refund Policy:**

Non-Refundable Items: Custom-made and stitched orders are non-refundable.
Eligible Refunds: If a transaction is charged incorrectly, refunds will be processed within **7-10 business days**.

📌 What To Do If You Face a Payment Issue?

Check if your **card/bank allows international transactions**.
Ensure your **billing details match your bank records**.
If payment fails, **try another payment method** or contact us.

If you are still facing issues, please reach out to our **customer support team**.

5. Contact Us

If you have any questions regarding our Payment Policy, please contact us:

📧 Email: info@mhr-garments.com

📍 Contact Number: +92 315 8424 746

This Payment Policy ensures **secure and smooth transactions** for all our customers.

Thank you for shopping with MHR-Garments! ✨